At Bathroom & Kitchen Services, we value our customers' feedback.  We regularly receive unsolicited letters of satisfaction from our customers in addition to the end-of-job survey.  Below are some highlights from these unsolicited comments and feedback from our end-of-job survey.  We keep all letters and customer surveys in our showroom in our "What Customers Say" binder.  Next time you are in the showroom, just ask one of our staff members to point it out for you!

  • The initial review made me look forward to the final package. The time it took to complete the job was what Scott said the time would take. We are very satisfied.
    Ken and Marumi P. Flooring update in Pickerington, October 2010
  • Excellent first impression, friendly. Most importantly – there when they said they would be there. The design presentation was very informative and they did not try to oversell us. Did a good job cleaning each day.
    Scott L. and Eileen B. Master Bathroom and Hall Bathroom Remodel in Dublin, April 2009
  • We are very pleased/thrilled. We had been trying for 12 months to find someone that would do our bathroom. Everyone was fantastic and work was very well done. Thanks for making our bathroom look great. We love it.
    Pam N. and Viki M. Master Bathroom Remodel in Orient, June 2009
  • We were exceptionally pleased and excited with the design presentation! We are thrilled with the completed project – wish we would have done this years ago. We have used Kresge for 30+ years. Couldn’t imagine using any other remodeling company. Thanks again!!!
    Jim and Sue E. Kitchen Countertops & Basement Carpet Updates in Westerville, August 2009
  • Thank you for a wonderful bathroom! I've wanted to do it for about 10 years - I don't know why I waited so long! I'm very pleased.
    Jill Master Bathroom Remodel, Westerville
  • Fun and professional, hands down the best!
    Linda Bathroom Remodel, Columbus
  • The time to complete was very reasonable. The quality of work was excellent. Scott was available to answer questions anytime we asked, even off hours. Scott’s quality of work and attention to detail was excellent. Completely satisfied – we love our kitchen!
    Matt and Libby C. Kitchen Remodel in New Albany, May 2011
  • All contacts were professional and friendly. We felt reassured that the job was going to be done correctly. The delays in finishing were due to our changes in design. In the end, we were completely happy with the results. Scott is a superb manager. He was always available for questions and investigated all of my concerns. Great job by the whole team! Thank you.
    Arthur and Valerie D. Hall Bathroom Remodel in Worthington, September 2010
  • Very professional, willing to meet on my schedule.
    Jenny Partial Bathroom Remodel, Dublin
  • Warm, friendly, helpful, efficient. The initial presentation was easy to understand, thorough and just what we discussed. Project was completed much quicker than I imagined. Extremely satisfied! I can’t say enough good things about our project manager. He was thorough, on top of the project, communicative, neat, and stuck to the schedule. It was a great experience.
    Denise J Basement remodel in Grove City, April 2012
  • We were excited to see the design and how our kitchen could be transformed. Mark & Kelly were very responsive to our ideas and needs. We really didn’t know what to expect having never remodeled before. We’ve learned through this process to stay flexible. Great attention to detail; Scott is a perfectionist and we really appreciated his effort throughout the entire process. Overall, we are very happy with our new kitchen. We would use your company again.
    Dave & Barbara C. Kitchen Remodel in Powell, November 2010
  • We were unsure of what could be done and they took us through the steps - patiently. Deliberate, thorough, quality workmanship. There is more to be done and we will be back!
    Kent and Jenine Partial Kitchen Remodel, Columbus
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